Terms and Conditions for Copera

Effective Date: July 22, 2024

Introduction

Welcome to Copera! We're thrilled you've chosen our platform, designed to revolutionize the way people collaborate, communicate, and monetize their expertise. These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the Copera application, website, and all associated services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms, entering into a legally binding agreement with Copera, Inc.

1. Acceptance of Terms

Accessing or utilizing the Copera Services indicates your agreement to these Terms and forms a binding legal agreement between you and Copera, Inc. Please read these Terms carefully; they outline your rights and obligations with respect to your use of the Copera Services.

By using the Services, you affirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction, whichever is higher, and that you possess the legal authority to enter into this Agreement. If you have questions or require clarification about these Terms, please contact us at support@copera.ai.

If you do not agree to these Terms, you must not access or use Copera's Services.

2. User Registration and Accounts

2.1 Creating an Account

2.1.1 Self-Service Registration:

App and Website Access: You can sign up for a Copera account via our mobile application or website.

Registration Process: You'll be asked to provide necessary personal details and agree to our Terms of Service and Privacy Policy during registration.

2.1.2 Account Creation by Copera:

For Premium Services: Users subscribing to Copera's premium services without self-registration may have an account created on their behalf.

Purpose: This facilitates seamless access to all Copera Services.

2.2 Access by Minors

2.2.1 Primary Account Holder:

Legal Age Requirement: The primary account holder must be an adult, aged 18 or above.

Responsibility: The adult account holder assumes responsibility for the account and any minors accessing the Services under their supervision.

2.2.2 Inviting Minors:

Under 13: Copera does not directly collect personal information from children under 13. Children under 13 may use Copera only if added to the account by an adult responsible for providing consent.

Parental Consent: By adding a minor to their account, the adult consents on behalf of the minor to use Copera's Services.

2.2.3 Transition to Adult Status:

Age of Majority: Upon reaching the age of 18, users previously considered minors under these Terms will be regarded as adults and agree to the Terms independently.

Account Continuity: Transitioning to adult status maintains the continuity of the user's data and preferences within Copera.

2.3 Managing Access and Permissions

Primary Account Holder: The primary account holder is tasked with managing access and permissions for users within their account, ensuring a secure and appropriate use of Copera Services.

2.4 Account Deletion

2.4.1 Procedure:

Users can delete their accounts as outlined in Copera's Privacy Policy.

2.4.2 Data Handling:

Upon account deletion, Copera will handle the user's data in accordance with the Privacy Policy.

2.5 Account Information Accuracy

Account Holder's Responsibility: It's crucial for account holders to maintain accurate and up-to-date account information to ensure uninterrupted service.

3. Billing Policy

3.1 Subscription Billing

3.1.1 Service Subscription:

Subscription Services: Copera offers its platform and certain premium features on a subscription basis.

Billing Cycle: Subscriptions are billed in advance on a periodic basis (e.g., monthly or annually), with the payment method on file automatically charged at the beginning of each cycle.

3.1.2 Automatic Renewal:

Subscriptions auto-renew under the same conditions unless the user cancels the service at least one day prior to the next billing date.

3.1.3 Failed Payments:

Should a payment attempt fail, Copera reserves the right to suspend or cancel access to the subscription services immediately. Users may be notified and given instructions on how to resolve the payment issue.

3.2 Cancelling a Subscription

3.2.1 Through Copera Platform:

Users can cancel their subscription at any time via their account settings on the Copera platform.

3.2.2 Email Cancellation:

Alternatively, users may request cancellation by emailing support@copera.ai, including their account information and a clear intention to cancel.

3.3 Subscription Plan Changes

3.3.1 Downgrading:

Switching to a lower-tier plan will take effect at the start of the next billing cycle.

3.3.2 Upgrading:

When upgrading to a higher-tier plan, the change is immediate, and the prorated difference for the current billing cycle is charged at the time of the upgrade.

3.4 Free Trials

3.4.1 Eligibility and Terms:

Copera may offer free trials for certain services. The specific terms of the trial will be presented at signup.

3.4.2 Trial Conversion:

Unless cancelled, free trials will automatically convert into paid subscriptions at the end of the trial period.

3.5 Cancellation and Refunds

3.5.1 Subscription Cancellation:

Users are entitled to cancel their subscriptions any time via their account settings or by contacting support.

3.5.2 Refund Policy:

Copera adopts a fair refund policy. Refunds for subscription services are generally not provided, except in cases of service non-performance or other extenuating circumstances, at Copera's discretion.

4. Use of Services

4.1 Acceptable Use Policy

Users agree to use Coperaʼs Services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Services by, any third party.

4.2 Intellectual Property Rights

Copera and its licensors retain all rights, titles, and interests in and to the Services, including all related intellectual property rights. Copera grants users a limited, non-exclusive, non-transferable license to access and use the Services for their personal or business use.

4.3 User-Generated Content

Users may be able to upload or create content within the Copera platform. Users retain copyright to their content, but grant Copera a worldwide, perpetual, irrevocable, royalty-free license to use, copy, modify, distribute, and display such content in connection with providing and promoting the Services.

4.4 Prohibited Activities

Users shall not engage in activities that: (i) attempt to gain unauthorized access to the Services or another user's account, (ii) impersonate any person or entity, (iii) involve sending spam or otherwise duplicative or unsolicited messages, or (iv) infringe upon the rights of Copera, its users, or others.

5. Intellectual Property Rights

5.1 Ownership of Services and Content

5.1.1 Copera, Inc., and its licensors exclusively own all rights, title, and interest in and to the Copera Services, including all associated intellectual property rights. This encompasses, but is not limited to, software, content, graphical design, layout, and the Copera trademarks and logos contained therein, excluding any user-generated content.

5.1.2 The Services are protected by copyright, trademark, and other intellectual property laws and treaties. Unauthorized use of Copera's intellectual property may result in legal action.

5.2 User License

5.2.1 Subject to your compliance with these Terms, Copera grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes.

5.2.2 This license does not include any right to resell or commercially use the Services; collect or use any product listings, descriptions, or prices; make derivative uses of the Services or any content; or download or copy account information for the benefit of another merchant.

5.3 User Content

5.3.1 Users may create, upload, post, send, receive, and store content when using the Services. You retain any rights you already hold in that content. However, you grant Copera a worldwide, perpetual, irrevocable, royalty-free license to use such content for the purpose of operating, promoting, and improving the Services, and to develop new ones.

5.3.2 Copera does not claim any ownership rights in user-generated content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your content.

5.4 Restrictions

5.4.1 You may not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever any content or third party submissions or other proprietary rights not owned by you: (i) without the express prior written consent of the respective owners, and (ii) in any way that violates someone else's (including Copera's) rights.

5.5 Third-Party Services

5.5.1 The Services may allow you to link to other websites, services, or resources on the Internet, including but not limited to our integration partners like Google for SSO and Calendar Sync, and the ChatGPT API for AI functionalities. When you access third-party resources on the Internet, you do so at your own risk. These other resources are not under Coperaʼs control, and you acknowledge that Copera is not responsible or liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of such websites or resources.

5.5.2 The inclusion of any such link does not imply endorsement by Copera or any association with its operators. You further acknowledge and agree that Copera shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resource.

6. Termination and Account Cancellation

6.1 Termination by Copera

6.1.1 Copera reserves the right, at its sole discretion, to terminate or suspend your account and access to the Services for any reason, including but not limited to breaches of these Terms, requests by law enforcement or other government agencies, discontinuance or material modification of the Services, unexpected technical or security issues or problems, and prolonged inactivity.

6.1.2 Termination of your account may include removal of access to all offerings within the Services, deletion of your information, files, and content associated with or inside your account, and barring further use of the Services.

6.2 Termination by You

6.2.1 You may terminate your agreement with Copera and close your account at any time by using the account closure features within the Services or contacting our support team directly.

6.2.2 Upon account closure, your right to use the Services will immediately cease, and Copera may delete all your data in accordance with our Privacy Policy.

6.3 Effect of Termination

6.3.1 Upon termination, all rights granted to you under these Terms will immediately cease, and you must promptly discontinue all use of the Services.

6.3.2 Termination does not affect any rights and obligations incurred prior to the effective date of termination, including the obligation to pay any fees accrued before the termination date.

6.4 Survival

6.4.1 Provisions of these Terms which, by their nature, should survive termination will remain in effect after termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

7. Disclaimers and Limitation of Liability

7.1 Disclaimers

7.1.1 The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.1.2 Copera does not warrant that the Services will be uninterrupted, secure, or free from errors, viruses, or other harmful components. No advice or information, whether oral or written, obtained by you from Copera or through the Services will create any warranty not expressly stated herein.

7.2 Limitation of Liability

7.2.1 To the maximum extent permitted by applicable law, Copera, its affiliates, officers, employees, agents, partners, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not Copera has been informed of the possibility of such damage.

8. Indemnification

8.1 You agree to defend, indemnify, and hold harmless Copera, its affiliates, officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.

9. Governing Law and Jurisdiction

9.1 Governing Law

9.1.1 These Terms and any action related thereto will be governed by the laws of the State of Utah without regard to or application of its conflict of law provisions or your state or country of residence.

9.2 Jurisdiction

9.2.1 All claims, legal proceedings, or litigation arising in connection with the Services will be brought solely in the federal or state courts located in Utah, USA, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

10. Miscellaneous

10.1 Entire Agreement

10.1.1 These Terms, together with any amendments and any additional agreements you may enter into with Copera in connection with the Services, shall constitute the entire agreement between you and Copera concerning the Services.

10.2 Severability

10.2.1 If any provision of these Terms is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

10.3 No Waiver

10.3.1 No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Copera's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

10.4 Assignment

10.4.1 You may not assign or transfer these Terms, by operation of law or otherwise, without Copera's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Copera may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

10.5 Changes to Terms

10.5.1 Copera reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

10.6 Contact Information

10.6.1 If you have any questions about these Terms, please contact us at support@copera.ai.

11. Acknowledgement

By using Copera's Services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them. You also acknowledge that this agreement represents the complete and exclusive statement of the agreement between us and supersedes any proposal or prior agreement, oral or written, and any other communications between us relating to the subject matter of this agreement.

This concludes the Terms and Conditions for Copera. Please ensure that you understand and agree to all parts before using our Services.