The right way to use email
for business.
Email in Copera works both ways: a personal inbox just for you, and shared channels when your team needs to collaborate. Same place, with AI that knows your workspace, thread assignment, and internal notes for the team work.
Convite — Partner Awards 2026
Resumo da reunião de produto da semana
Follow-up rápido sobre nossa demo
Brief atualizado para revisão
Relatório semanal do time
Convite para o evento de networking
Documentos para sua nova contratação
Proposta de design enviada
Official invite — Partner Awards 2026
Marina Reis · marina@brightpath.co
To: Alex
The Partner Awards bring together the teams that grew the most this year. We'd love to have your team join us at the gala — full agenda inside.
Stop doing email the wrong way.
Traditional email tools can't be both: personal and team. In Copera, your personal inbox stays yours — and when it needs to be team work, it becomes a shared channel.
The old way
- Email isolated from the rest of your work, no link to tasks, docs, or workspace context
- Forwarding and CC chains that multiply with each reply
- Messages lost when someone is on PTO or leaves
- Email in Gmail, tasks in another tool, docs in a third
- No clean handoff — 'Did you reply? I thought you did'
The Copera way
- Personal inbox just for you + shared channels when your team needs them, in the same place
- Explicit ownership — one name per thread, no more 'is anyone on this?'
- Email threads convert to tasks, link to docs, and live beside your work
- AI drafts replies using your workspace context — docs, past threads, tickets
- Full audit trail, teammates can jump in any time
Personal and shared: built the way email should be.
Connect your personal inbox — it stays just yours. Connect a team address (support@, sales@, hello@) and it becomes a channel: everyone on the channel sees every thread, with assignment and internal notes that stay internal.
Clear ownership
Assign each thread to a teammate. Status tracking — new, in progress, waiting, done. No more 'did anyone reply?'
Internal notes
Add notes visible only to your team, next to the actual email thread. No more side-channel conversations in chat.
Complete thread view
Every reply, every attachment, every participant — in chronological order, always up to date.
Smart routing
Auto-assign based on keywords, sender, subject, or round-robin rules. The right teammate sees the right message.
AI that actually knows your work.
Copera's AI sees your docs, tasks, past threads, and customer history. It doesn't draft generic replies — it drafts the reply your team would have written.
Context-aware drafts
AI writes replies using your docs, your past conversations, and your tone. Review, tweak, send.
Automatic triage
AI tags urgency, topic, and suggested assignee the moment a message arrives. Your day is already sorted.
Thread summaries
Walk into a 20-email thread and read the AI summary in 10 seconds. Get up to speed like you were there from message one.
Semantic search
Ask in plain language: 'What did Sarah agree to with Acme last quarter?' AI pulls the answer across every thread.
Workspace-aware replies
AI can pull from a doc, link to a board card, or reference a past decision — all inside a draft reply.
One-click replies
Common responses — confirm, decline, request info — generated and sent in a single click, still reviewable.
Pay only for the inboxes you need.
Every plan includes inbox channels that scale with your team. No all-or-nothing seat charges.
Add inbox channels as a simple monthly add-on. No user-based pricing, no minimum.
Great for trying shared email with a small team.
Included with $20/paid seat/mo. Mix paid seats with free seats — inboxes scale with Pro seats.
Extra channels: $5/channel/mo (same flat rate on every plan).
Included with $100/paid seat/mo. Made for support, sales, and operations teams.
Extra channels: $5/channel/mo (same flat rate on every plan).
All inbox channels include unlimited messages, full AI features, and all shared-inbox collaboration tools.